Delivery Area

Currently, our store primarily provides delivery services within Japan.
If you require delivery to regions outside of Japan, please contact us via email to confirm if delivery can be arranged before placing an order.

Delivery Methods and Fees

Our store offers the following delivery methods:

Standard Delivery

For orders under 7,700 JPY, the standard delivery fee is 600 JPY.
For orders 7,700 JPY and above, standard delivery is free.

Standard delivery is expected to take 5–8 business days.

Express Delivery

Customers who wish to receive their items faster can choose express delivery.
The express delivery fee is 10,000 JPY.

Express delivery is expected to take 3–5 business days.

Regarding Delivery Time

Delivery time refers to the estimated shipping time after the item has been dispatched, and does not include the production time of the item.
Most items sold in our store are personalized custom products, and production time will vary depending on the type of item, order quantity, customization difficulty, and customer confirmation progress.

Once the item is produced and shipped, we will promptly provide customers with delivery-related information.

Regarding Delivery Delays

Delivery times may be delayed due to weather, traffic conditions, logistics company arrangements, holidays, customs inspections, or other uncontrollable factors.
Therefore, the delivery time displayed on the page is for reference only and does not guarantee delivery within that specific timeframe.

Recipient Information

Customers are requested to ensure that the recipient's name, address, phone number, and email address are accurate when placing an order.
If delivery fails, is returned, or requires redelivery due to incorrect or incomplete information provided by the customer, the customer may be responsible for the related costs incurred.

Damaged Goods or Delivery Issues

Please check the package and item condition promptly upon receipt.
If the item is visibly damaged during transit, or if the received item significantly differs from the order content, please contact us via email within 7 days of receiving the item, and include relevant photos and order information.

Contact email: moriren.shop@gmail.com

We will assess the situation and provide an appropriate resolution.